Asset Recoveries, Compliance & Field Based Services

We provide nationwide asset recoveries (repossessions), compliance and field-based services to support your business and commercial interests.

New Zealand’s multi-award nominated field services agency – The Neill Group (TNG) manages New Zealand’s largest team of regional based field agents, private investigators, and repossession agents.

Field visits: Used by private, commercial and legal clients for welfare checks, address verifications, and asset inspections.

People first: Every field visit balances legal compliance with care and empathy to ensure the welfare of your client or debtor.

Formal statements: Statements are formatted specifically to police and court standards for civil and criminal legal proceedings.

Absolute professionalism: Our interviewing and evidential techniques adhere to strict legal, professional and ethical standards.

Why us?

Over 3 decades of front line experience Our field services team brings experience in taking formal statements within the legal, government, law enforcement, and security industry. 

Protecting clients reputations – We safeguard our clients reputation with discretion, and confidentiality respected at all times even in the most challenging environments.

Accurate reporting We submit written and structured formal reports. We also provide video, photographs and digital recordings for evidence that meets privacy act requirements.

Auckland, Wellington, Christchurch & Nationwide Our operational hubs in Auckland, Wellington and Christchurch support our nationwide team from Kaitaia to Bluff.

Our 4 Step Process: 

1. Briefing: We discuss your specific objectives during our briefing, it maybe a welfare check, debt negotiation or enforcing a court order or judgement.  

2. Preparation – We assign the right field agent or private investigator based on the requirements of the investigation or field based assignment. 

3. Professionalism – Professionalism is not negotiable! Our field agents and private investigators always act with integrity and professionalism. 

4. Reporting – We provide clients with a factual report detailing evidence, observations and recommendations for legal or enforcement action. 

Nationwide Field Agents

Our field agents and private investigators often work in complex and challenging environments. We are engaged by clients to interact with people who best respond to a physical visit, including:

  • Gang members
  • Older people
  • Habitual debtors
  • Evasive defendants
  • Diverse life styles
  • Mental and health issues
  • Literacy and communication issues

Field Visits - Kaitaia to Bluff

We carry out field visits for major banks, lenders, financial institutions and debt collection agencies. A field visit is often requested by our clients for:

  • Debt negotiation
  • Pre-repossession
  • Fraud detection
  • Identity verifications
  • Credit risk assessments
  • Confirmation of personal information
  • Inspection of assets and secured property

40 Years of Exceptional Results!

New Zealand Government (PSPLA) licensed repossession agents and private investigators since 1987! Over the past four decades, The Neill Group (TNG) have successfully traced and  recovered aircraft, spa pools, food trucks, motor vehicles, marine vessels (private and commercial), IT equipment, heavy machinery, consumer goods and industrial machinery. Our field based team have the tenacity, experience and unique skill set to achieve a positive result for clients anywhere in New Zealand.

Here are just a few examples of our achievements throughout New Zealand:
Christchurch Earthquake

We were engaged to visit our community’s most vulnerable people following the devastating Christchurch earthquake. We deployed over 30 field agents on the ground to visit people, assess property damage and offer support in a very challenging environment.

Recovering the Impossible.

One of our competitors said it couldn’t be done! After several attempts were made to negotiate payment of the arrears failed, we successfully repossessed a large spa pool from the rear of a executive’s residential property. We employed a local crane operator along with a flat deck truck, traffic control and a qualified civil engineer to assist us.

Results in Under 8 Hours.

We acted with urgency to provide a large finance company with the transparency they were seeking by auditing an ‘at risk’ motor vehicle dealership. We identified and reported a number of significant concerns regarding the location of several assets.

Commercial Fishing Vessel Located & Repossessed.

The last known location was thought to be in the Marlborough sounds. We successfully located the commercial fishing vessel, employed a qualified skipper and relocated the vessel to a secure location on behalf of our client.

Missing Food Truck Located & Repossessed.

After two repossession agents failed to locate a hidden food truck, our discreet investigations and surveillance confirmed its location. We repossessed the food truck within 8 hours of receiving our clients instructions.

Over 100 Motor Vehicles Located & Repossessed.

We received instructions from a company receiver to locate and repossess over 100 motor vehicles across New Zealand. Our five repossession agents located over 80% of the motor vehicles. Unfortunately the balance could not be economically recovered due to serious mechanical or intentional damage.

Field Visits, Debt Collection & Information Verifications

When your client or debtor ignores your calls, letters, and emails, a face-to-face visit is the best next step. We provide field-services throughout New Zealand using our large team of field agents. Our field agents are highly integral to the collection process by re-establishing contact, inspecting secured assets, information verifications, negotiating payment arrangements and inspecting secured assets.

Nationwide Process Serving (Legal Document Serving)

Not only are we private investigators, we are also process servers (legal document servers). We collaborate with Proserve, New Zealand’s leading process servers to serve legal documents throughout New Zealand. As private investigators, we actively trace evasive respondents and defendants, a service offering that sets us apart from many New Zealand process servers and document serving company’s.

Covert Surveillance & Intelligence Gathering Services

We have been providing surveillance and intelligence gathering in Auckland, Wellington, Christchurch and nationwide since 1987. Our private investigators use surveillance and intelligence led investigations to obtain evidence of theft, fraud, and relationship dishonesty. When you need peace of mind, you can rely on our investigation team to reveal the truth.

Background Checks & Pre-Employment Vetting

Who are you dating or employing? We are often engaged to provide background checks on a business, organisation or private individual. Our discreet inquiries can include financial and criminal history. Our Wellington Private Investigators can also verify experience and professional credentials. Background checks are essential for people employed in positions of trust or sensitive workplaces.

Tracing People – Australia, New Zealand & Worldwide

We trace missing people including debtors, defendants, court witnesses, birth parents and family/whānau members. Our highly-skilled tracing specialists use legally compliant methods including social media, data mining, digital footprint tracking, confidential informants and property ownership searches to trace missing people throughout Australia, New Zealand and worldwide.

Online Integrity, Social Media & Digital Footprint Investigations

Our online security and intelligence services deliver lawful evidence of a subject’s publicly available digital footprint. We map open-source data by analysing public profiles, executing handle pivots, and conducting thorough social media screening. Every investigation strictly adheres to non-intrusive compliance standards, we never utilise account access, data interception, or covert tracking.

Theft, Fraud, Online Scams & Dishonesty Investigations

Our private investigators frequently investigate theft, fraud, online scams and other dishonesty offences including suspected insurance claim fraud. We have a lengthy track record of catching thieves, scammers and fraudsters. We use a number of legally acceptable investigative tools including scam baiting, digital footprint tracking and open source tracing to expose cases of dishonesty.

Employment, Human Resource & Workplace Investigations

Protect your business with independent employment, human resource and workplace investigations. Managing bullying, harassment or serious employee disputes requires strict impartiality. Our experienced team of private investigators manage the entire investigative process to ensure fairness, mitigate risk, and to assist clients to meet their legal and statutory obligations as good employers.

Enforcement of Debt, Legal Orders & Court Judgments

Winning a legal case is only half the battle; collecting what you are owed becomes the real victory! We enforce debt, legal orders and court judgments when your former client or debtor refuses to pay. Our investigation team manage the entire recovery process from start to finish, combining legal expertise with practical enforcement strategies to turn your legal victory into a financial recovery.

Residential Evictions & Commercial Re-Entry Services

If a tenant of a commercial property defaults and the statutory notice period is met, a landlord may effect a “peaceable re-entry”. We act as authorised agents for residential landlords and commercial property owners to manage the entire residential eviction and commercial re-entry process from serving the required documents to securing assets, every step we take is legally compliant.

Children, Young People & Family Custody Investigations

Protecting your child and young person’s safety is your top priority. If you suspect any form of abuse or negligence from your childcare provider, parent or caregiver, our  private investigators gather solid evidence to give you peace of mind and the evidence you need for legal or law enforcement purposes. Your family deserves to live in a safe and secure environment, and you deserve to know the facts.

Insolvency, Liquidations & Company Receiverships

Our team have an extensive nationwide reach, we combine our industry knowledge with efficient execution. We specialise in the management of insolvency, liquidations and company receivership matters, we locate and secure assets with precision and efficiency. Our people are expert negotiators who are professionally trained to manage conflict and deliver the best possible result.

Tracing, Asset Recoveries & Motor Vehicle Repossessions

We have over three decades of experience successfully tracing and recovering assets including motor vehicles and stolen property. Not only are we Wellington’s most experienced private investigators, we are also New Zealand government (PSPLA) licensed repossession agents with a nationwide team. Our asset tracing and recovery services are often used by company receivers and liquidators.

Copyright, IP, Trade Mark & Counterfeit Investigations

Our private investigators have experience investigating counterfeit products and the infringement of copyright, trade marks and intellectual property. Dion Neill has carried out investigations on behalf of global brands including Nike, Sony, Adidas, Armani, Microsoft and Playboy. Our field based services includes mobile surveillance, intelligence gathering and covert test purchasing.

Business, Corporate & Commercial Investigations

Our private investigators have been supporting business, corporate and commercial clients since 1987. Our decades of investigation experience allows us to deliver exceptional results to assist our clients. Our qualified former Wellington police detectives and senior police officers discreetly investigate, obtain evidence and sensitive information to assist with legal matters and civil prosecutions.

Employee & Contractor Dishonesty Investigations

Our Wellington private investigators are often instructed to investigate fraud, theft and other acts of dishonesty within a business, organisation or workplace. We provide investigation, security consulting and risk management services to assist with other concerns or allegations including stalking, harassment, bullying, business security, personal safety and the protection of senior executives.

Discreet, Reliable & Confidential Private Investigations

As Wellington’s most trusted private investigator, Dion Neill and his team have been providing reliable, discreet and confidential investigations in Wellington since 1987. Our team assist with personal matters, we manage stalkers, online harassment, child custody concerns, locating hidden property, safeguarding family members and the personal service of New Zealand Family Court documents.

Suspected Infidelity & Personal Relationship Investigations

Are you searching for a reputable Wellington private investigator to confirm if your partner is cheating or being dishonest? Our team carry out discreet infidelity and personal relationship investigations. Our private investigators use various investigative tools including covert surveillance, social media, honey trapping, property searches and data mining to prove cases of relationship dishonesty.

Paralegal Support & Litigation Services

Our Wellington process servers, fraud examiners and private investigators assist legal clients throughout New Zealand with a range of paralegal and litigation services including tracing, field visits, case reviews, forensic analysis, offender interviewing, obtaining evidence, scene examinations, enforcing court judgments and the serving of legal documents and court proceedings as process servers.

Auditing Services - Business and Commercial (including Automotive Floor Plans)

As one of New Zealand’s largest independent auditing providers, we have established an outstanding reputation in the market. We provide auditing services to the credit, finance and automotive industry. We utilise our experienced nationwide team of field based specialists with extensive audit and investigative backgrounds to provide reliable, professional and cost-effective auditing services.