Professional Asset Recoveries & Repossessions in New Zealand.

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Did you know that The Neill Group (TNG) are not just field agents, process servers, security providers and private investigators?

TNG are also government licensed in New Zealand by the PSPLA as repossession agents with over 40 highly-skilled and experienced repossession agents from Kaitaia to Bluff.

Securing your collateral with absolute compliance.

Providing trusted vehicle, machinery, and marine repossession services for lenders and finance companies across New Zealand.

Strict Verification: We undergo rigorous compliance checks before any action is taken.
Clean Recovery: Professional asset retrieval that minimises risk and friction.
Meticulous Tracking: Fully documented chain-of-custody for total transparency.
Total Coverage: Operational excellence across New Zealand, fully aligned with CCFA regulations.

Clean Recoveries That Hold Up Under Scrutiny

A botched repossession costs lenders far more than the value of the asset. We treat every instruction as if it will be legally scrutinised—because eventually, it might be.

By confirming compliance first and executing recoveries with calm, disciplined professionalism, we protect your reputation. No drama, no exposure, no surprises—just a clear written record and your assets returned.

Asset Classes We Recover

Vehicles are our core focus. Specialist assets are managed by prior agreement.

01 / Vehicles (Cars, Utes & Vans)

Our Core Service: Passenger vehicles, utes, vans, and light commercial transport.
Turnaround: Field agents are deployed within 24–48 hours once compliance is strictly verified.
Scope: PASSENGER · UTES · VANS · LIGHT COMMERCIAL

02 / Machinery & Plant

Specialist Recovery: Commercial plant and equipment retrieval.
Process: Requires validated documentation and explicit security interest verification. Talk to us before instructing so we can assess site feasibility.
Scope: PLANT · MACHINERY · BY PRIOR AGREEMENT

03 / Boats & Watercraft

Marine Repossession: Handled on a case-by-case basis with specialized transport logistics.
Process: We assess each marine instruction on its merits, factoring in documentation, physical location, and slipway/marina access.
Scope: BOATS · WATERCRAFT · BY PRIOR AGREEMENT

How It Works: Seamless Asset Recovery & Repossessions

Instruction Received
You securely transmit the file to us, including borrower details, agreement number, asset description, security interest confirmation, and last known location.
Strict Compliance Check
Before an agent is deployed, we review the files to ensure authority, notice periods, and documentation perfectly align with legislative requirements.
Location & Recovery
Field agents locate the asset, document its immediate condition, secure the keys, or arrange specialist towing. Full chain-of-custody protocols are initiated on-site.
Report & Hand back
You receive a comprehensive recovery report complete with date-stamped condition photos. The asset is safely delivered to your nominated storage facility or auction house.

Uncompromising Compliance: Protecting Your Portfolio

Zero-Exception Policy: We never move on an asset until the paperwork is flawless. Authority to act, correct notice periods, and your security documentation must be confirmed first.
CCFA Rigour: We strictly adhere to the repossession provisions of the Credit Contracts and Consumer Finance Act. Correct timelines, compliant notices, lawful execution—every single time.
De-escalation & Low-Conflict: Our field agents operate calmly, professionally, and strictly within the law to minimise confrontation. Every interaction is documented and timestamped.
Defensible Audits: A thorough written report—complete with high-resolution condition photos, precise timestamps, and chain-of-custody logging—is supplied with every completed file.

Pre-Recovery Checklist

Before we deploy an agent, the following criteria must be met:

Written Instruction: Explicit instruction in writing from an authorised lender contact.
Security Interest: Confirmation of your security interest (note: we act on the documentation you provide; we do not run independent register checks).
Default Status: Confirmed default (missed payments or material breach of agreement).
CCFA Compliance: Correct statutory notices successfully issued to the borrower.
Asset Details: Comprehensive asset identifiers (Make, model, year, registration plate, and VIN).
Location: Last known physical address provided, or a skip trace explicitly instructed.

⚠️ Important: We will not proceed without written instruction and confirmation that all security interest and statutory notice requirements are perfectly in order. This absolute boundary protects your institution from liability.

True Nationwide Coverage

Unlike many of our competitors, TNG maintains an extensive network of professional government (PSPLA) licensed repossession agents operating across both the North and South Islands of New Zealand.

Transparent Travel Pricing: Some remote or isolated locations require significant call-out and travel fees. We always quote these travel costs upfront for your approval—you will never see unexpected expenses on your final invoice.

When you need a professionally executed asset recovery or repossession, TNG should be your first choice!