We provide field visits, asset recoveries, vehicle repossessions and compliance services to protect your commercial interests anywhere in New Zealand.
New Zealand’s award nominated field agency – The Neill Group (TNG) manages New Zealand’s largest team of regional based field agents, private investigators, and repossession agents.
Field visits: Used by private, commercial and legal clients for welfare checks, address verifications, and asset inspections.
People first: Every field visit balances legal compliance with care and empathy to ensure the welfare of your client or debtor.
Formal statements: Statements are formatted specifically to police and court standards for civil and criminal legal proceedings.
Absolute professionalism: Our interviewing and evidential techniques adhere to strict legal, professional and ethical standards.
Why The Neill Group (TNG)?
Over 3 decades of front line experience – Our field services team brings experience in taking formal statements within the legal, government, law enforcement, and security industry.
Protecting clients reputations – We safeguard our clients reputation with discretion, and confidentiality respected at all times even in the most challenging environments.
Accurate reporting – We submit written and structured formal reports. We also provide video, photographs and digital recordings for evidence that meets privacy act requirements.
Auckland, Wellington, Christchurch & Nationwide – Our operational hubs in Auckland, Wellington and Christchurch support our nationwide team from Kaitaia to Bluff.
4 Step Process – Nationwide Field Services
1. Briefing: We discuss your specific objectives during our briefing, it maybe a welfare check, debt negotiation or enforcing a court order or judgement.
2. Preparation – We assign the right field agent or private investigator based on the requirements of the investigation or field based assignment.
3. Professionalism – Professionalism is not negotiable! Our field agents and private investigators always act with integrity and professionalism.
4. Reporting – We provide clients with a factual report detailing evidence, observations and recommendations for legal or enforcement action.
Experienced Field Agents
Our team of nationwide field agents and PSPLA licensed private investigators often work in complex and challenging environments. We are engaged by clients to interact with people who best respond to a physical visit, including:
- Gang members
- Older people
- Habitual debtors
- Evasive defendants
- Diverse life styles
- Mental and health issues
- Literacy and communication issues
Nationwide Field Visits
We carry out field visits for major banks, lenders, financial institutions and debt collection agencies. A field visit is often requested by our clients for:
- Debt negotiation
- Pre-repossession
- Fraud detection
- Identity verifications
- Credit risk assessments
- Confirmation of personal information
- Inspection of assets and secured property
Celebrating 40 Years of Exceptional Results & Service!
We have successfully located, recovered, and repossessed aircraft, spa pools, food trucks, motor vehicles, marine vessels (private and commercial), IT equipment, heavy machinery, consumer goods and industrial equipment. Our team of highly-skilled PSPLA licensed repossession agents have the tenacity to achieve a positive result for every client regardless of their size or stature.
Here are just a few examples of our achievements throughout New Zealand:
Christchurch Earthquake
We were engaged to visit our community’s most vulnerable people following the devastating Christchurch earthquake. We deployed over 30 field agents on the ground to visit people, assess property damage and offer support in a very challenging environment.
Recovering the Impossible.
One of our competitors said it couldn’t be done! After several attempts were made to negotiate payment of the arrears failed, we successfully repossessed a large spa pool from the rear of a executive’s residential property. We employed a local crane operator along with a flat deck truck, traffic control and a qualified civil engineer to assist us.
Results in Under 8 Hours.
We acted with urgency to provide a large finance company with the transparency they were seeking by auditing an ‘at risk’ motor vehicle dealership. We identified and reported a number of significant concerns regarding the location of several assets.
Commercial Fishing Vessel Located & Repossessed.
The last known location was thought to be in the Marlborough sounds. We successfully located the commercial fishing vessel, employed a qualified skipper and relocated the vessel to a secure location on behalf of our client.
Missing Food Truck Located & Repossessed.
After two repossession agents failed to locate a hidden food truck, our discreet investigations and surveillance confirmed its location. We repossessed the food truck within 8 hours of receiving our clients instructions.
Over 100 Motor Vehicles Located & Repossessed.
We received instructions from a company receiver to locate and repossess over 100 motor vehicles across New Zealand. Our five repossession agents located over 80% of the motor vehicles. Unfortunately the balance could not be economically recovered due to serious mechanical or intentional damage.
Field Visits - Auckland, Wellington, Christchurch & Nationwide
Our field services team have decades of front line operational experience interacting with people in our community who respond best to a personal visit. We carry out field visits to confirm a debtor’s address, employment situation, financial circumstances and most importantly, their ability to repay your loan or finance agreement. Our highly-skilled nationwide field agents and private investigators often detect theft, fraud and other dishonesty when deployed on a field assignment.
Tracing, Asset Recoveries & Vehicle Repossessions
The Neill Group (TNG) are field agents, process servers, security providers, private investigators, and repossession agents. We are a recognised market leader for asset tracing and recovery. Through the accumulation of over three decades of investigation and field operational experience, and a thorough understanding of regulatory guidelines, we accept the most challenging asset recovery (repossession) assignment in every are and region of New Zealand from Kaitaia to Bluff.
Audits - Business & Commercial (Including Floor Plans)
Our team of auditors visit motor vehicle dealerships to carry out comprehensive audits to confirm the location and condition of the assets. We can provide photographic evidence and the use of the latest technology to manage and record asset details for verification and reporting purposes. We also carry out field based audit work including identity verifications and the integrity of financial information for major banks and nationwide lending institutions.