Regardless of the service you need or challenge you are facing, we have the expertise and experience to help.


We have spent more than three decades establishing a robust reputation in our market. We are committed to operating with the highest level of           ethics, service and professional standards. Everything we do is supported by an unparalleled level of expertise and operational experience. The Neill Group operates New Zealand's largest network of field agents, security professionals, private investigators, repossession agents and process servers (legal document servers).

We are committed to operating with the highest level of ethics, service and professional standards. Our expertise is founded on the experience and knowledge of Dion Neill, a former member of the New Zealand emergency services and defence forces. Dion provides our clients with the benefit of 35+ years of security risk management, private investigation and paralegal experience. Dion was a foundation and executive committee member of the New Zealand Institute of Private Investigators Incorporated (NZIPI).

"We are committed to working together in a transparent partnership with every client regardless of size or stature. The bespoke solutions and professional services we provide are not static, they evolve with our clients needs"

Dion Neill, Founder & Licence Holder


Dion is a former Certified Fraud Examiner with a number of recognised qualifications in security, investigations and risk management. Dion He featured on the popular television series, ‘Private Investigators’ and was interviewed on the TVNZ Breakfast programme about his involvement with protecting high-profile people. Dion has spent a number of years conducting covert surveillance, managing undercover operations and handling hundreds of investigations. 

In the 1980’s, Dion provided evidence in the High Court of New Zealand following a lengthy investigation focusing on significant theft within a large multi-national business. Dion’s evidence was key to the successful conviction of over 20 defendants in the High Court of New Zealand. In the security industry, experience matters. Our track record with
celebrities, VIPs, events and important places speaks for itself. Please note: Dion Neill and The Neill Group are not associated with Reon Viles or Wellington Investigations 2013 Limited.

Dion Neill and his associates are expert problem-solvers

Dion Neill is the driver behind Medic 1, The Neill Group and Protective Services (acquired by Platform 4 Group). Dion's security career began with a period of service in the New Zealand defence forces. Later, he was awarded a certificate in investigation skills from the Royal New Zealand Police College and certified as a fraud examiner. He featured on the TVNZ and Sky crime channel series, ‘Private Investigators’ and was interviewed on the TVNZ breakfast show regarding protecting high-profile people (bodyguarding) in New Zealand. 

One of New Zealand's most experienced operatives 

In the 1980s, Dion served his apprenticeship with a team of qualified former detectives, police officers, military personnel and government intelligence officers. He was trained in every aspect of conducting investigations, surveillance and gathering intelligence. Since then he has clocked up years of experience with surveillance, managing undercover operations and investigating dishonesty offences. Dion is a strong advocate for raising the level of professionalism and service delivery within the New Zealand private security industry.

First Response Group Named Finalists in the 2022 UK Outstanding Security Performance Awards (OSPAs) | First Response Group

Selected highlights from Dion's career: 

  • In 1989, Dion owned and operated his first security guard company, he employed a number of staff and acquired over 200 clients over a 3 year period. 
  • When government insurer, ACC needed to take fraud related investigations to a higher level, Dion was one of the first private investigators in New Zealand they selected.
  • After providing personal protection services for a prominent Wellington business owner who received serious threats of violence, Dion went on to launch his high-level security company Protective Services (finalist in the 2021 New Zealand Security Awards).
  • Dion personally managed the security for a sports team representing New Zealand in South Africa. He and his associates have worked as private security contractors in the world's most volatile regions.
  • As a key witness in a major high-profile theft case, Dion withstood lengthy cross-examination in the High Court by the late Mike Bungay QC. Dion's evidence resulted in over 20 convictions.
  • Dion and his associates provided security, transport, personal protection and operational support to music artists, film talent and high profile individuals, including Sting, Eminem, David Beckham, Sir Elton John, Tony Hawk, Jamie Oliver, Jenna Ortega, Kid Cudi (Scott Mescudi) and Sir Peter Jackson.
  • In 2022, Dion was a named as finalist for the internationally recognised Outstanding Security Performance Awards (OSPAS) in the category of outstanding security consultant and contracted security manager/director.     

Jerome Swan - Operations Manager - Translegal Services NZ Limited | LinkedIn                          

Security on a global scale 

Dion is a strong advocate for raising the level of professionalism and service delivery within the security industry. He has worked as a senior manager with Group 4 Security (known globally as G4S). In this role, he was responsible for leading a national security team of over 500 staff and managing a number of major security contracts. Dion is a Skills New Zealand certified instructor for mandatory training required to obtain a security licence or certificate of approval from the Ministry of Justice (PSPLA).

After providing close personal protection for a prominent Wellington business owner who received serious threats of violence, Dion went on to launch his own high-level security company, Protective Services (acquired by Platform 4 Group). A speciality of Dion's is providing security, risk management and personal protection to the international film industry. He regularly provided his services to film production companies working throughout New Zealand, including A24, Apple TV and New Line Cinema. 


  • We will not omit any evidence or material information.
  • Our findings will be presented in an unbiased and fact-based manner

Standards of conduct                                           

  • We always operate with legal compliance.Our work always complies with the law.
  • We act with integrity and adhere to the highest ethical standards.
  • We seek publicity only where it is an advantage to our business.

Conflicts of interest                                                                                    

 We will not knowingly accept any assignments that are involve direct conflict of interest with past or existing clients.             

Community and the environment 

  • We are committed to building strong partnerships.
  • We embrace and respect cultural diversity.
  • Our people interact in a respectful and professional manner.
  • We nurture a safe and secure working environment.
  • Client satisfaction is at the centre of everything we do.
  • We responsibly manage the environmental impact of our business.
  • We make a positive contribution to the communities in which we operate.

Trailblazing for 35 Years: Videotel Celebrates 35 Years in Business






True nationwide coverage

The Neill Group have a strategic network of contracted field agents, process servers (legal document servers), licensed security consultants, licensed private investigators and licensed repossession agents that covers every district and region of New Zealand, including: Northland, Whangarei, Auckland, Wellsford, Warkworth, Orewa, Albany, Takapuna, Mangere, Manurewa, Pukekohe, Coromandel Peninsular, Thames, Waihi, Whangamata, Whitianga, Waikato, Hamilton, Te Awamutu, Cambridge, Huntly, Morrinsville, Matamata, Putaruru, Tokoroa, Otorohanga, King Country, Taumarunui, Te Kuiti, Waitomo, Bay of Plenty, Tauranga, Te Puke, Whakatane, Kawerau, Opotiki, Rotorua, Taupo, Turangi, Murupara, East Cape, Gisborne, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Kaha, Taranaki, Wanganui, New Plymouth, Stratford, Hawera, Waitara, Inglewood, Manawatu, National Park, Waiouru, Taihape, Palmerston North, Marton, Bulls, Feilding, Ashhurst, Foxton, Horowhenua, Levin, Otaki, Kapiti, Waikanae, Paraparaumu, Paekakariki, Wellington, Plimmerton, Porirua, Tawa, Johnsonville, Upper Hutt, Lower Hutt, Wainuiomata, Hawkes Bay, Wairoa, Napier, Hastings, Havelock, Waipukurau, Dannevirke, Wairarapa: Featherston, Pahiatua, Masterton, Carterton, Greytown, Tasman, Nelson, Blenheim, Picton, Motueka, West Coast, Westport, Greymouth, Hokitika, Wanaka, Queenstown, Twizel, Alexander, Te Anau, Canterbury, Christchurch, Kaikoura, Ashburton, Southland, Timaru, Oamaru, Dunedin, Invercargill, Balclutha, Mossburn, Gore.

Our team includes former detectives, police officers and intelligence specialists who are trained to understand criminal minds and think laterally.